Session & Fee Information
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A focused individual counselling session offering time and space for meaningful exploration and support.
Sessions are conducted online via Zoom.
Please note: We are not an NDIS-registered provider, and our services do not qualify for Medicare rebates or private health insurance claims. For more info, fly over to our FAQ page.
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This option offers additional space for deeper exploration and reflection at a pace that feels right for you. Designed for those who prefer more time in each session or attend counselling less frequently. Ideal if want to dive more deeply into complex themes or trauma work.
Sessions are conducted online via Zoom.
Please note: We are not an NDIS-registered provider, and our services do not qualify for Medicare rebates. For more info, fly over to our FAQ page.
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Available for students, people with disabilities, and those on lower incomes — because access to support matters.
Concession places are limited to ensure availability for those who need them most. If you’d like to access a concession rate, please mention it when booking or in your enquiry
message — no documentation is required.Sessions are conducted online via Zoom.
Please note: We are not an NDIS-registered provider, and our services do not qualify for Medicare rebates. For more info, fly over to our FAQ page.
How to Book a Session
For new clients, there are two options to secure a session:
Contact Form
You can fly on over to the contact form on our Contact Page. In your enquiry, you are welcome to share any goals you have for counselling or what you’d like support with, if you’re not quite sure thats okay too! Once your form is submitted, I’ll be in touch to organise a session with you. Enquiries are answered within 48 hours.
Free 15 Minute Consult
A free 15-minute chat via Phone is available if you’d like a brief chat before booking. This is a chance to ask questions and see if counselling with me feels like the right fit. Click here to book
Note: this consult is not a counselling session
Cancellation Policy
Among Puffins Counselling has a 24 hour cancellation policy. Please provide at least 24 hours’ notice via email to cancel or reschedule a session. If a session is cancelled under 24 hours, a cancellation fee of 50% of the appointment fee will be charged.
Among Puffins Counselling understands that emergencies happen and will work with you when possible. Any exceptions made to the cancellation policy are at the discretion of Among Puffins Counselling.
Flare Up Plans / Compassionate Rescheduling Available
Among Puffins Counselling offers accessible and accommodating services for people living with chronic illness, disability, or neurodivergence. We are proud to offer compassionate rescheduling & flare-up plans in the event of bad pain days, shutdowns or when your body needs rest. This means you can reschedule same-day when needed, without the standard 24-hour notice or cancellation fee. I ask that you reschedule within a 2 week period rather than cancel where possible, so that we can maintain consistency in your support and the sustainability of this offer
Note: This feature is exclusively for clients with a discussed, pre-arranged plan in place. If you would like to access this feature, please discuss with Liz O’Neill via email or in your first session.
Contact Liz
Feel free to contact me using the contact form or at
amongpuffinscounselling@gmail.com. I am happy to answer any questions about availability, your counselling goals or whether working together would be a good fit for you.
Check out my FAQ Page incase your query has already been answered!