Hi, I’m Liz O’Neill

A Little About Me

I'm based on Bunurong Country in Melbourne, offering online counselling sessions across Australia. Among Puffins Counselling is my solo counselling practice, created to support people who've had to carve out their own path in a world that doesn't always make room for them.

I'm part of the LGBTQIA+ community, and I live with invisible chronic illness. I know what it's like to have your experience doubted, and how much it can mean to finally feel believed.

My Path Here

My path has taken me through counselling, mentoring and crisis support, beginning with play therapy with young children. I've worked with people at many different stages of life, from acute crisis to personal growth. Working across such different ages and circumstances has shown me just how early we start absorbing stories about who we're allowed to be, and how long those stories can quietly shape us.

I also spent ten years working in hospitality before and during my counselling training. I understand the nitty gritty details of shift work, unstable pay and workplaces with blurry boundaries, and how these experiences can shape our wellbeing.

How I Work

I work with women, LGBTQIA+ people and neurodivergent adults. My work is shaped by feminist and anti-oppressive ideas, and my approach is informed by Emotionally Focused Individual Therapy (EFIT), parts work, acceptance and commitment therapy (ACT), narrative therapy and body-based approaches.

Together, we'll make sense of what's happening, ease some of the suffering you're carrying, build on what's already working, and find ways of moving through the world that feel lighter and more like you.

Seeing people differently

I see difficult patterns and "unwanted" emotions as responses that once made sense and not necessarily flaws to fix. In my experience, when people stop blaming themselves, change becomes more possible. I'm particularly interested in working with people who've felt reduced to a diagnosis or a set of symptoms, and who want support that sees them as whole people.

I'm passionate about how gender expectations and social systems shape the way we see ourselves. This includes the pressure women face to make themselves smaller, the corrosive effects of restrictive masculinity norms, or the experience of living outside the gender binary. I'm interested in how these internalised messages shape our relationship with ourselves and our wellbeing.

My Credentials

I hold a Bachelor of Psychology and a Master of Counselling and am a certified Mental Health First Aider. I'm registered with the Australian Counselling Association (ACA) and continue to deepen my practice through ongoing specialised training.

If you're curious about working together, I'd love to hear from you.

Care Beyond Counselling

I'm also passionate about helping people navigate the mental health system and understand what counselling can and can't offer. I recognise that counselling isn't always the only, or even the most appropriate, form of support. Sometimes other approaches, services or professionals can complement counselling or better meet a particular need. I believe care works best when we look beyond individual treatment silos and consider what might support you as a whole person. I want to help you understand your options, advocate for what you need, and find support that works for you.

Ethos

Puffins are small, resilient seabirds that often go unnoticed whilst navigating harsh environments. They adapt creatively and thrive living on the edges. They’re unique, bold, playful and loving but are often overlooked and underestimated as they don’t fit the conventional expectations of other seabirds.

Among Puffins is for the people who’ve never quite fit the mould, who deserve a space where that’s not a problem to solve and their strengths, differences and resilience is not only recognised but celebrated.

Vision

For decades, “optimal” mental health was narrowly defined, pathologising difference rather than recognising the diversity of human experience. Our vision is to contribute to a mental health culture that moves away from conformity and towards inclusion, understanding, and respect for difference.

Mission

My mission is to offer inclusive, affirming counselling that supports people to understand themselves, honour their differences, and live in ways that feel authentic and empowering.

It is also my mission to empower people through educating them how the mental health system works, including what it can and can’t offer, so you can advocate for yourself and find support that’s right for you.

Send Liz a message.

Fill in the form below and I'll get back to you within 48 hours.

Appointments

Appointments are held online in a video format from wherever you feel most comfortable. Sessions run for 60 minutes.

Pricing

Sessions are $130.00 for an hour. Medicare rebates are not available for counselling or psychotherapy, and I’m not currently able to offer private health fund rebates.

See FAQ’s here. Alternatively, reach out with any questions!